6.2 X4 CTD quite often (X4 has stopped responding)

[Trooper170]

So ever since I moved over to my new computer build this has been happening, X4 has been crashing quite often, sometimes during attempting to save, but sometimes for no reason at all when just sitting there and the game is paused or in menu, or sitting there at normal speed. It could go hours and play fine, or it could crash in less than hour of loading up. Sometimes it crashes right when I try to open the game and I have to try again.
I would appreciate any help with troubleshooting this issue, as it's becoming difficult to play as usual.

Game Version 6.2 (511811)
Terran Cadet Start

X4 Crash dumps:
https://www.dropbox.com/scl/fi/vod9t41b ... r6hei&dl=0

Dxdiag text:
https://www.dropbox.com/scl/fi/u4odjdub ... w391o&dl=0

My X4 Save file if needed:
https://www.dropbox.com/scl/fi/1y7osrbh ... 6isnw&dl=0

Motherboard Bios patched to latest. Latest drivers installed. Game is installed on an M.2 NVMe SSD.

My PC Setup:
CPU: intel i9 14900k cpu with XMP disabled and intel power limits enforced
CPU Cooling: Corsair AIO Liquid Cooling
Motherboard: ASUS TUF GAMING Z790-PLUS WIFI
Corsair CMH64GX5M2B6400C32 32gb x2 memory sticks
NVIDIA GeForce RTX 3080 Founders Graphics card
PSU: Corsair HX1200i 1000+Watt Platinum Cert
OS storage: Samsung 990 PRO SSD 2TB M.2 NVMe (+Various other secondary storage drives)
Case and cooling: Lian-Li 4x 120mm case fans, 3 front 1 back, (2 top attached to AIO liquid cpu cooler)

[chew-ie]

Quick look at the dmp files:

Code: Select all

X4_620_2024_05_02_13_33_46.dmp
-> SOFTWARE_NX_FAULT_c0000005_X4.exe!Unknown

X4_620_2024_05_02_11_43_20.dmp
-> HEAP_CORRUPTION_c0000005_heap_corruption!X4.exe

X4_620_2024_05_02_10_14_48.dmp
-> HEAP_CORRUPTION_c0000005_heap_corruption!X4.exe

X4_620_2024_05_02_10_12_33.dmp
-> NULL_CLASS_PTR_WRITE_c0000005_avcodec_64-55.dll!Unknown

X4_620_2024_05_02_10_09_14.dmp
-> SOFTWARE_NX_FAULT_c0000005_X4.exe!Unknown

X4_620_2024_05_01_22_10_20.dmp
-> HEAP_CORRUPTION_c0000005_heap_corruption!X4.exe

X4_620_2024_05_01_20_55_51.dmp
-> HEAP_CORRUPTION_c0000005_heap_corruption!X4.exe

X4_620_2024_05_01_20_55_00.dmp
-> FAIL_FAST_STACK_BUFFER_OVERRUN_MISSING_GSFRAME_c0000409_avcodec_64-55.dll!Unknown

X4_620_2024_05_01_19_59_58.dmp
-> HEAP_CORRUPTION_c0000005_heap_corruption!X4.exe

X4_620_2024_05_01_18_38_16.dmp
-> HEAP_CORRUPTION_c0000005_heap_corruption!X4.exe

[CBJ]

You've got a real mixed bag of crashes there, some coming from the game and some from drivers. The ones coming from the game are also from a variety of places, at least some of which are unlikely to be caused by the game itself.

Start by verifying your installation of the game, and make sure you're playing without any mods installed until you're sure everything is stable. You should also ensure that nothing on your system is overclocked or overvolted, and that the timings on your memory are not set too tightly. Performing a full memory test would be wise and, if you're able to, also test your power supply.

[Trooper170]

You've got a real mixed bag of crashes there, some coming from the game and some from drivers. The ones coming from the game are also from a variety of places, at least some of which are unlikely to be caused by the game itself.

Start by verifying your installation of the game, and make sure you're playing without any mods installed until you're sure everything is stable. You should also ensure that nothing on your system is overclocked or overvolted, and that the timings on your memory are not set too tightly. Performing a full memory test would be wise and, if you're able to, also test your power supply.

-Game installation has been verified by steam with no issues;
-Not playing with any mods - vanilla only;
-Windows Memory Diagnostic came back good;
-No overclock running on CPU, in fact I've enforced intel's Power limits for the 14900k using latest asus bios update - The ram is running at 6400mhz with default supplied timings as advertised on the box, but I can step that back to see if it helps;
-Power Supply was itself a fresh RMA that tested good on my other system, it's possible there was an issue with the refurb they sent me, if unlikely.

-I've got a ticket open with Intel for a separate issue, and I just got a message back. They seem to think that my CPU may be defective, Might we see these kinds of issues with a CPU that isn't operating correctly? Will go through the RMA process in the coming weeks, to scratch that off the list of possibilities. The i9 14900 series is powerful, but they seem to be having some issues lately from a search of various forums.

If you have any ideas for how to tackle the potential driver issues, I can get started with reinstalling relevant files.
I appreciate all the suggestions!

[CBJ]

The driver crashes don't necessarily mean there's a problem with the drivers themselves. It could be similar to some of the game crashes, where the crash is just a symptom of something that's actually elsewhere. That said, it's always worth doing a clean graphics driver install after running something like DDU, just to be sure. I'd also recommend updating your Realtek sound drivers from their site, and uninstalling your LG and Acer sound drivers unless you desperately need them.

[H34Dru5H]

"The ram is running at 6400mhz with default supplied timings as advertised on the box, but I can step that back to see if it helps"

That might be worth a try.. I found even the slightest messing with memory timings when I was trying to optimise my rig caused similar problems as you are having with X4 so I stick with the default XMP setting which I assume you are using anyway and should work as advertised. Good luck getting it solved.