Constant crashing when trying to start a game.

Ask here if you experience technical problems with X³: Reunion, X²: The Threat, X-Tension or X-Beyond The Frontier

Moderators: timon37, Moderators for English X Forum

shadowraid5
Posts: 90
Joined: Fri, 27. Sep 13, 12:33

Constant crashing when trying to start a game.

Post by shadowraid5 » Fri, 27. Sep 13, 12:36

A couple days ago i got the humble bundle so i can play. It was working that night when i downloaded it but now it keeps crashing after i go to start into a game. I've tried looking around and i tried asking the steam forums and nothing is helping. hopefully i can get help here.

CBJ
EGOSOFT
EGOSOFT
Posts: 52210
Joined: Tue, 29. Apr 03, 00:56
x4

Post by CBJ » Fri, 27. Sep 13, 12:46

You may indeed be able to get some help here, but you have to help us to help you. The very first thread in this forum tells you the information you need to provide us with to have any real hope of being able to solve any of the problems you are having. The most important parts are the [url=http://www.egosoft.com/support/faq/faq_answer_en.php?answer=610&version=8][b]DX[/b][b]D[/b]iag[/url] report, which game(s) you are trying to start, and what errors you are getting when they crash.

shadowraid5
Posts: 90
Joined: Fri, 27. Sep 13, 12:33

Post by shadowraid5 » Fri, 27. Sep 13, 15:11

WEll i can give you the DXdiag for my computer, and i was only trying to run X3 reunion, and the last thing i don't think it's giving me a crash report because it just comes up X3: reunion has stopped responding.

------------------
System Information
------------------
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: BK170AA-ABA HPE-210y
BIOS: BIOS Date: 01/22/10 11:41:56 Ver: 5.09
Processor: AMD Phenom(tm) II X4 945 Processor (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8184MB RAM
Page File: 4142MB used, 16039MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 5450
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68F9)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68F9&SUBSYS_21311462&REV_00
Display Memory: 3568 MB
Dedicated Memory: 501 MB
Shared Memory: 3067 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Acer H203H
Monitor Id: ACR0103
Native Mode: 1600 x 900(p) (59.978Hz)
Output Type: HD15
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0716 (English)
Driver Version: 8.682.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/2/2009 07:51:46, 4684288 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BB9-11CF-1E75-3B01A1C2C535}
Vendor ID: 0x1002
Device ID: 0x68F9
SubSys ID: 0x21311462
Revision ID: 0x0000
Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.682.0.0:pci\ven_1002&dev_68f9&subsys_21311462
Rank Of Driver: 00E60001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Headphones (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A92&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5938 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/15/2009 15:08:00, 2004128 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A92&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5938 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/15/2009 15:08:00, 2004128 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A92&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5938 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/15/2009 15:08:00, 2004128 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5938 (English)
Driver Attributes: Final Retail
Date and Size: 9/15/2009 15:08:00, 2004128 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Stereo Mix (Realtek High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5938 (English)
Driver Attributes: Final Retail
Date and Size: 9/15/2009 15:08:00, 2004128 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: HP USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0x0841
FF Driver: n/a

Device Name: HP USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0x0841
FF Driver: n/a

Device Name: HP USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0x0841
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x04F2, 0x0841
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D0F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 235.2 GB
Total Space: 941.7 GB
File System: NTFS
Model: WDC WD10EADS-00M2B0 SCSI Disk Device

Drive: D:
Free Space: 1.7 GB
Total Space: 11.8 GB
File System: NTFS
Model: WDC WD10EADS-00M2B0 SCSI Disk Device

Drive: J:
Model: MagicISO Virtual DVD-ROM0000
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

Drive: E:
Model: hp BD B DH8E2L SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_2A92103C&REV_00\3&267A616A&0&50
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2A92103C&REV_00\3&267A616A&0&90
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9607&SUBSYS_2A92103C&REV_00\3&267A616A&0&38
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA68&SUBSYS_AA681462&REV_00\4&39C120B8&0&0110
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2A92103C&REV_00\3&267A616A&0&9A
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_2A92103C&REV_00\3&267A616A&0&10
Driver: n/a

Name: ATI Radeon HD 5450
Device ID: PCI\VEN_1002&DEV_68F9&SUBSYS_21311462&REV_00\4&39C120B8&0&0010
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2A92103C&REV_00\3&267A616A&0&92
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_2A92103C&REV_00\3&267A616A&0&00
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_2A92103C&REV_00\3&267A616A&0&A3
Driver: n/a

Name: AMD AHCI Compatible RAID Controller
Device ID: PCI\VEN_1002&DEV_4392&SUBSYS_2A92103C&REV_00\3&267A616A&0&88
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_2A92103C&REV_00\3&267A616A&0&A5
Driver: n/a

Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_2A92103C&REV_3C\3&267A616A&0&A0
Driver: n/a

Name: Atheros 802.11 a/b/g/n Dualband Wireless Network Module
Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_1000168C&REV_01\4&1A388CE3&0&0038
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2A92103C&REV_00\3&267A616A&0&99
Driver: n/a

Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
Driver: n/a

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_2A92103C&REV_C0\4&2966AB86&0&30A4
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2A92103C&REV_00\3&267A616A&0&91
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_2A92103C&REV_00\3&267A616A&0&A2
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_2A92103C&REV_03\4&DE08897&0&0050
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2A92103C&REV_00\3&267A616A&0&98
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
CyberLink Audio Decoder (HP),0x00201000,1,1,CLAud.ax,6.03.0000.1902
Xiph.Org Theora Decoder,0x00600000,1,1,dsfTheoraDecoder.dll,
Xiph.Org Vorbis Decoder,0x00600000,1,1,dsfVorbisDecoder.dll,
PCM Video/SP Decoder,0x00200000,2,3,PCMRVSD.ax,6.00.0000.3922
MSDVD Audio Wizard (HP),0x00200001,1,1,CLAudWizard.ax,1.00.0000.4414
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3503.0728
Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3503.0728
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3503.0728
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3503.0728
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3503.0728
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3503.0728
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3503.0728
CyberLink Volume Meter,0x00200000,1,0,HPVolumeMeter.ax,1.00.0000.0001
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
CyberLink DVD Navigator (HP),0x00200000,0,3,CLNavX.ax,8.00.0000.3309
ATI Ticker,0x00200000,0,1,Ticker.ax,
PCM Audio Decoder,0x00200000,1,1,PCMRAud.ax,6.00.0000.4104
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
CyberLink Line21 Decoder Filter (HP),0x00200000,0,2,CLLine21.ax,4.00.0000.10309
PCM Video Regulator,0x00200000,1,1,PCMRResample.ax,4.00.0000.0126
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
CyberLink MPEGV Analyzer,0x00200000,1,1,PCMRmpegvanalyzer.ax,2.03.0000.4316
PCM MPEG Video Encoder,0x00200000,1,1,PCMRMpgVEnc2.ax,5.00.0000.4811
CyberLink File Map Source,0x00200000,0,1,PCMRFMSrc.ax,1.00.0000.0810
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
Track2Filter,0x00200000,0,0,Track2Filter.dll,8.00.0000.0000
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
CyberLink Video Effect (HP),0x00200000,1,1,CLVidFx.ax,1.00.0000.1523
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Xiph.Org Ogg Muxer,0x00200000,1,0,dsfOggMux.dll,
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
CL_EVRWindow,0x00200000,0,0,PCMREvr.dll,1.00.0000.2523
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.2623
Cyberlink SubTitle Importor (HP),0x00200000,1,1,CLSubTitle.ax,1.00.0000.1604
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
VHMixerSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0259
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
Xiph.Org FLAC Decoder,0x00600000,1,1,dsfFLACDecoder.dll,
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
CyberLink AVI Audio Time Regulator,0x00200000,1,1,PCMRAVI_AudTR.ax,1.00.0001.0213
CyberLink Audio Noise Reduction,0x00200000,1,1,PCMRAuNRWrapper.ax,1.00.0000.1318
CyberLink Demultiplexer,0x00200000,1,0,PCMRdemuxer.ax,1.03.0000.6701
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
CyberLink Audio Effect,0x00200000,1,1,PCMRAudFx.ax,6.00.0000.5723
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Pipe Switch,0x00200000,1,1,PCMRPipSwch.ax,1.00.0000.3215
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
CyberLink Audio Decoder (HP),0x00200000,1,1,CLAud.ax,6.03.0000.1908
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
Cyberlink SubTitle(HP),0x00200000,2,1,CLSubTitle.ax,1.00.0000.6519
PCM SnapShotTIP Filter,0x00200000,1,1,PCMRSShot.ax,1.00.0000.2504
Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,
Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,
PCM Video Effect,0x00200000,1,1,PCMRVidFx.ax,1.00.0000.3512
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
CyberLink EPG Decoder,0x00200000,1,1,PCMREpgDec.ax,1.00.0000.2917
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
VHAudioDSP,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
CyberLink Video/SP Decoder (HP),0x00200000,2,3,CLVSD.ax,8.04.0000.0923
VHSplitProcSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0259
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
VHCropResize,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink Teletext Decoder Filter,0x00200000,0,2,PCMRttxdec.ax,2.05.0000.6625
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Xiph.Org Native FLAC Decoder,0x00600000,0,1,dsfNativeFLACSource.dll,
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
CyberLink AudioCD Filter (HP),0x00600000,0,1,CLAudioCD.AX,5.00.0000.0912
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
MainConcept (Adobe2) MPEG Demultiplexer,0x00800100,1,2,ad2mpgdmx.ax,7.03.0000.46599
Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Effect (HP),0x00200000,1,1,claudfx.ax,6.00.0000.6525
MainConcept (Adobe2) AVC/H.264 Video Encoder,0x00200000,1,1,ad2h264ve.ax,7.04.0000.46599
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
Xiph.Org Speex Decoder,0x00600000,1,1,dsfSpeexDecoder.dll,
Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,
File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3503.0728
CyberLink TimeStretch Filter (HP),0x00200000,1,1,clauts.ax,1.00.0000.5423
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
MainConcept (Adobe2) MPEG Push Demultiplexer,0x00200000,1,2,ad2mpgpdmx.ax,7.03.0000.46599
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
CyberLink Tzan Filter (HP),0x00200000,1,1,CLTzan.ax,3.05.0000.1928
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
CyberLink File Map Sink,0x00200000,1,0,PCMRFMSnk.ax,1.00.0000.0810
PCM MPEG Splitter,0x00200000,1,2,PCMRM2Splter.ax,3.03.0000.3023
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink SBE Source Filter,0x00200000,0,0,PCMRsbesrc.ax,2.03.0000.4316
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
PCM Audio Encoder,0x00200000,2,0,PCMRaudenc.ax,2.01.0000.2031
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
PCM Dump Filter,0x00200000,1,0,PCMRdump.ax,3.00.0000.10225
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
Cyberlink TS Information,0x00200000,1,0,PCMRTSInfo.ax,1.03.0000.1901
CyberLink DVD Navigator (HP),0x00200000,0,3,CLNavX.ax,8.00.0000.3210
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
VHYV12Decoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
PCM Audio Resampler,0x00200000,1,1,PCMRAuRsmpl.ax,1.00.0000.2304
CyberLink DVB Subtitle Decoder,0x00200000,1,1,PCMRDvbSub.ax,1.00.0000.5119
VHStreamDelay,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
VHMultiWriter,0x00200000,1,0,VHMediaCOM.dll,2.00.0000.0259
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MainConcept (Adobe2) AAC Encoder,0x00100000,1,1,ad2eaac.ax,7.06.0000.46599
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
VHAudioGain,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
PCM MPEG Muxer,0x00200000,2,1,PCMRMpgMux.ax,5.01.0000.1217
MainConcept (Adobe2) Stream Parser,0x00400000,1,2,ad2mpgdmx.ax,7.03.0000.46599
VHFrameRateConv,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
Cyberlink TS Filter Filter,0x00200000,1,1,PCMRTSFF.ax,1.00.0000.2718
Xiph.Org Ogg Demuxer,0x00600000,1,1,dsfOggDemux2.dll,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
PCM RTP Source Filter,0x00200000,0,1,PCMRRTPSrc.ax,1.00.0000.1826
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
CyberLink MP3 Wrapper-PCM,0x00200000,1,1,PCMRmp3wrap.ax,1.00.0000.0000
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
CyberLink Video/SP Decoder (HP),0x00200000,2,3,CLVSD.ax,8.04.0000.0901
CyberLink Demultiplexer (HP),0x00200000,1,0,CLDemuxer.ax,1.00.0000.5405
VHDeinterlace,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
VHYV12Encoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
CyberLink SBE Filter,0x00200000,0,0,PCMRsbe.ax,2.03.0000.4316
CyberLink Audio Spectrum Analyzer (HP),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
VHMultiReader,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0259
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
CyberLink Line21 Decoder Filter (HP),0x00200000,0,2,CLLine21.ax,4.00.0001.7527
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
CyberLink PTS Regulator,0x00200000,1,1,PCMPTSReg.ax,1.00.0000.1209
WebM Muxer Filter,0x00200000,2,1,webmmux.dll,0.09.0012.0000
WebM VP8 Decoder Filter,0x00600000,1,1,vp8decoder.dll,0.09.0012.0000
WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000
WebM Splitter Filter,0x00600000,1,1,webmsplit.dll,0.09.0012.0000
Track1Filter,0x00200000,0,0,Track1Filter.dll,8.00.0000.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
MainConcept (Adobe2) DV Video Decoder,0x00600000,1,1,ad2dsdv.ax,7.07.0000.46599
MainConcept (Adobe2) DV Video Encoder,0x00200000,1,1,ad2dsdv.ax,7.07.0000.46599
CyberLink TimeStretch Filter,0x00200000,1,1,PCMRAuts.ax,1.00.0000.2108
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
CyberLink MPEG Video Encoder,0x00200000,1,1,PCMRMpgVEnc.ax,5.00.0000.4811
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.2021
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MainConcept (Adobe2) AAC Decoder,0x00800000,1,1,ad2daac.ax,7.06.0000.46599
CyberLink WMV Dumper(HP),0x00200000,2,0,PCMWMVDump.ax,1.00.0000.1422
MainConcept (Adobe2) AVC/H.264 Video Decoder,0x00800001,1,2,ad2avcvd.ax,7.05.0000.46599
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MainConcept (Adobe2) AVC/H.264 Video Encoder,0x00200000,1,1,ad2h264ve.ax,7.04.0000.46599
MainConcept (Adobe2) DV Video Encoder,0x00200000,1,1,ad2dsdv.ax,7.07.0000.46599
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,
WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
MainConcept (Adobe2) AAC Encoder,0x00100000,1,1,ad2eaac.ax,7.06.0000.46599
Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,
Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,
Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0259
Stereo Mix (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
,0x00000000,0,0,,
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio front output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Bytescout Screen Capturing Filter,0x00200000,0,1,,
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0259

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Headphones (Realtek High Defini,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Renderer (HP),0x00200000,1,0,CLADR.ax,7.00.0000.1906
CyberLink Audio Renderer (HP),0x00200000,1,0,CLADR.ax,6.00.0000.5222
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Headphones (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

shadowraid5
Posts: 90
Joined: Fri, 27. Sep 13, 12:33

Post by shadowraid5 » Fri, 27. Sep 13, 15:14

Oh and by the way please don't say it's due to graphics or sound drivers. I say this for 2 reasons:
1) i can't update my drivers for some reason my computer won't let me
2) i already ruled those out because the game was working fine 2 days ago

CBJ
EGOSOFT
EGOSOFT
Posts: 52210
Joined: Tue, 29. Apr 03, 00:56
x4

Post by CBJ » Fri, 27. Sep 13, 15:31

Well your drivers are extremely out of date, pre-dating Windows 7 SP1, so they could well be part of the problem. If your PC won't let you update them then there is clearly something wrong. Do you perhaps not have administrator rights?

Drivers aside, you do also have a number of known problem codecs which you maybe installed since it last worked. The ones that jump out of the list are the CyberLink and MainConcept ones, and these will probably need to be removed before the game will work.

shadowraid5
Posts: 90
Joined: Fri, 27. Sep 13, 12:33

Post by shadowraid5 » Fri, 27. Sep 13, 16:37

I bought this computer so yes i have admin rights it's just it's an AMD card and any time i've tried to update it it gives me a BSOD and i've contacted ATI and AMD themselves about it and they never answered me back so i gave up.

Also how do i remove those other two problems

And i will say it again it's not my drivers because i bought this computer 3 years ago as is and i have never upgraded anything on it yet. X3: reunion was working just 2 days ago. SO you have to rule out the drivers because if the drivers were the issue this would've happened as soon as i tried to play it the first time.
Last edited by shadowraid5 on Fri, 27. Sep 13, 16:50, edited 1 time in total.

CBJ
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EGOSOFT
Posts: 52210
Joined: Tue, 29. Apr 03, 00:56
x4

Post by CBJ » Fri, 27. Sep 13, 16:50

Being the person who bought the computer doesn't give you admin rights. That depends on how you've set up the user account(s). And if you get a BSOD trying to update drivers then that's a pretty sure sign that there is something wrong, which could affect your ability to run applications, especially games. I suggest you get some proper help with sorting this out, regardless of whether we manage to solve the problem you are having with X3.

Removing the CyberLink codecs is usually as simple as removing the software they came with. This is usually called PowerDVD. If you use it then you may be able to uninstall and then reinstall omitting the components that install the codecs. The MainConcept codecs may well be listed under that name in the list of Programs and Features, in which case you can simply uninstall those too. You may also have installed them as part of a codec pack, in which case you'd need to remove that.

User avatar
Terre
Moderator (English)
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Posts: 10525
Joined: Mon, 19. Dec 05, 21:23
x4

Post by Terre » Fri, 27. Sep 13, 16:56

shadowraid5 wrote: X3: reunion was working just 2 days ago.
Anything updated, I'm thinking anti-virus and the like, I known a recent F-Secure update caused some problems.

shadowraid5
Posts: 90
Joined: Fri, 27. Sep 13, 12:33

Post by shadowraid5 » Fri, 27. Sep 13, 17:54

CBJ wrote:Being the person who bought the computer doesn't give you admin rights. That depends on how you've set up the user account(s). And if you get a BSOD trying to update drivers then that's a pretty sure sign that there is something wrong, which could affect your ability to run applications, especially games. I suggest you get some proper help with sorting this out, regardless of whether we manage to solve the problem you are having with X3.

Removing the CyberLink codecs is usually as simple as removing the software they came with. This is usually called PowerDVD. If you use it then you may be able to uninstall and then reinstall omitting the components that install the codecs. The MainConcept codecs may well be listed under that name in the list of Programs and Features, in which case you can simply uninstall those too. You may also have installed them as part of a codec pack, in which case you'd need to remove that.
i've never been able to update the drivers since i got my computer because i tried to the day after i got it and nothing. secondly i never have ever downloaded powerDVD. I haven't done any changes to the game since i downloaded it and i haven't downloaded anything new nor updated my virus software yet so all these problems that could be causing it make no sense

CBJ
EGOSOFT
EGOSOFT
Posts: 52210
Joined: Tue, 29. Apr 03, 00:56
x4

Post by CBJ » Fri, 27. Sep 13, 18:06

Not being able to update drivers is a serious problem, and one that you should get sorted out. You can expect more problems if you don't.

As for PowerDVD, it quite often comes pre-installed on a PC. Whether you have it installed or not, you do still have the CyberLink codecs. If you can't find PowerDVD in your list of of installed programs then you will have to see if you can find something else that might have installed them; I have no idea what that might be, but I do know that they can cause problems with the game. The same applies to the MainConcept codecs.

As for not having made any changes, we are talking about any changes to your PC's configuration, not you making changes to the game. Such changes could be as simple as installing some other piece of software, even a game, that happens to come with some codecs. Whether you did so intentionally or not something has clearly changed on your PC, otherwise the game wouldn't have stopped working.

Finally, one other thing to try in case the problem turns out to be a file becoming corrupted on your hard disk, is a Steam file verification. Right click on the game you are trying to play in the Steam client, choose Properties, go to the Local Files tab, and click on Verify Integrity of Game Cache. It can take some time to run.

shadowraid5
Posts: 90
Joined: Fri, 27. Sep 13, 12:33

Post by shadowraid5 » Fri, 27. Sep 13, 18:26

CBJ wrote:Not being able to update drivers is a serious problem, and one that you should get sorted out. You can expect more problems if you don't.

As for PowerDVD, it quite often comes pre-installed on a PC. Whether you have it installed or not, you do still have the CyberLink codecs. If you can't find PowerDVD in your list of of installed programs then you will have to see if you can find something else that might have installed them; I have no idea what that might be, but I do know that they can cause problems with the game. The same applies to the MainConcept codecs.

As for not having made any changes, we are talking about any changes to your PC's configuration, not you making changes to the game. Such changes could be as simple as installing some other piece of software, even a game, that happens to come with some codecs. Whether you did so intentionally or not something has clearly changed on your PC, otherwise the game wouldn't have stopped working.

Finally, one other thing to try in case the problem turns out to be a file becoming corrupted on your hard disk, is a Steam file verification. Right click on the game you are trying to play in the Steam client, choose Properties, go to the Local Files tab, and click on Verify Integrity of Game Cache. It can take some time to run.

First and for most i know it's a serious problem but i have no way of fixing the issue with the drivers. Secondly, i have never made any changes to my PC at all. Third, i've done re-installing it and steam verification both never worked. Fourth, how would i find what's got those two codecs in it because i never have time or patience to find anything that small.

CBJ
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Post by CBJ » Fri, 27. Sep 13, 20:51

Clearly you have made changes to your PC of the kind we are talking about because you have installed Steam and X3, and it seems pretty unlikely that those are the only pieces of software on it. Once again, anything you have installed could be relevant.

As for finding the codecs, I'm afraid I can't help you much more with this. You need to go to Control Panel and choose Programs and Features, and then look down the list of applications there to find something, anything, that mentions CyberLink and/or codecs. It is possible to remove codecs manually, but that involves finding the files and editing the registry, and I'm not sure that's a good thing for you to be attempting under the circumstances.

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Post by shadowraid5 » Fri, 27. Sep 13, 21:32

CBJ wrote:Clearly you have made changes to your PC of the kind we are talking about because you have installed Steam and X3, and it seems pretty unlikely that those are the only pieces of software on it. Once again, anything you have installed could be relevant.

As for finding the codecs, I'm afraid I can't help you much more with this. You need to go to Control Panel and choose Programs and Features, and then look down the list of applications there to find something, anything, that mentions CyberLink and/or codecs. It is possible to remove codecs manually, but that involves finding the files and editing the registry, and I'm not sure that's a good thing for you to be attempting under the circumstances.
so you're saying that anything from before or after downloading X3 When I JUST GOT IT 2 days ago would be affecting it? I'm sorry but apparently you don't understand let me put it plain as day to you......






I JUST GOT IT 2 DAYS AGO........IT WAS WORKING THE DAY I GOT IT.........there's no way it's my drivers, no way any changes would be casuing it....BECAAAAAUUUUSSSSEEEEE If it was all that THE GAME WOULD NOT HAVE FUNCTIONED THE DAY I GOT IT.


I'm sorry if you take this as hostile but i'm not happy because you all are repeating stuff i can 100% rule out and i'm frustrated as to why it could work one day and not work the next

CBJ
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Post by CBJ » Fri, 27. Sep 13, 22:35

I'm just trying to identify possible reasons why your game won't work. Let's take this step by step.

1. The game ran fine when you downloaded it.
2. Suddenly it doesn't work; the only way that could happen is if something on your PC changed to stop it working.
3. According to your [url=http://www.egosoft.com/support/faq/faq_answer_en.php?answer=610&version=8][b]DX[/b][b]D[/b]iag[/url] report there are several things installed on your PC which are known to cause problems with the game.
4. I have no way of knowing, other than from what you tell me, whether those things were there before you had problems with the game or not.
5. Your statement that you have never changed anything on your PC, which by definition cannot be true in the intended sense, leads me to believe that you may have made a relevant change without realising it.
6. I have been trying to provide you with what information I can to help you locate those things and remove them, to see if that helps.

If you are going to "100% rule out" all of the above then I'm afraid there is not really anything else I can suggest. As you said yourself, the game worked when you bought it, so unless we can identify what it is about your PC that has changed since then, we are not going to make much progress with solving the problem.

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Post by shadowraid5 » Fri, 27. Sep 13, 22:54

CBJ wrote:I'm just trying to identify possible reasons why your game won't work. Let's take this step by step.

1. The game ran fine when you downloaded it.
2. Suddenly it doesn't work; the only way that could happen is if something on your PC changed to stop it working.
3. According to your DXDiag report there are several things installed on your PC which are known to cause problems with the game.
4. I have no way of knowing, other than from what you tell me, whether those things were there before you had problems with the game or not.
5. Your statement that you have never changed anything on your PC, which by definition cannot be true in the intended sense, leads me to believe that you may have made a relevant change without realising it.
6. I have been trying to provide you with what information I can to help you locate those things and remove them, to see if that helps.

If you are going to "100% rule out" all of the above then I'm afraid there is not really anything else I can suggest. As you said yourself, the game worked when you bought it, so unless we can identify what it is about your PC that has changed since then, we are not going to make much progress with solving the problem.

what i mean by changing is i haven't done any changes to my PC since i downloaded. I haven't downloaded anything new, i haven't updated anything that doesn't automatically do so that has to be updated.

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Post by CBJ » Fri, 27. Sep 13, 23:05

OK, then that leaves us with very few possibilities:

1. One of those things that does automatically update broke it.
2. Something part of your PC has developed a fault.

Neither of those are things we can really help you with, which is another reason I was trying to eliminate the things we already know could cause problems.

At this point there are only really two options: either we give up and leave you to work out which of the above it is and find a solution, or we give the options I've already suggested a go in the hopes that it turns out to be something more easily solvable, in spite of the fact that it doesn't on the face of it appear to be likely. Of course there's a possibility it won't work and you'll be back to square one, but isn't it worth a try?.

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Post by shadowraid5 » Sat, 28. Sep 13, 01:37

It would be worth a try if you could help me find those things if they are not in my programs and files list

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Post by CBJ » Sat, 28. Sep 13, 01:54

Let's start by checking that list to see if we can find any candidates. Open up the list, take a few screenshots to cover the whole list, and then upload them somewhere. You can PM me the link if you don't want to post it in public. You can also type out the list if you prefer but that could be long-winded and error prone.

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Post by shadowraid5 » Sat, 28. Sep 13, 16:39

sent you a pm with the programs list

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Post by CBJ » Sat, 28. Sep 13, 16:48

Er, you didn't send me a PM.

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